Terms & Conditions

Review our policies and guidelines in one place. Use the navigation to switch between sections.

1. General Policy

Unless required by law, purchases of tokens and subscriptions are non-refundable. Please review plans and pricing before purchasing.

2. Billing Issues

If you believe there is a billing error or unauthorized charge, contact us within 7 days so we can investigate and address the issue promptly.

3. Subscription Cancellations

You can cancel a subscription at any time. Access continues through the current billing period, and no additional charges will be applied after cancellation.

4. Chargebacks

Please contact us first to resolve issues. Unauthorized chargebacks may result in account suspension to prevent misuse.

5. Changes to This Policy

We may update this Refund Policy. Material changes will be communicated in the app or by email when feasible. Continued use after changes means you accept the updated policy.

6. Contact

For billing questions or refund requests, contact support@booknibs.com.